After spending an hour on hold with Orcon trying to get things resolved just to get disconnected without having talked to anyone, I made a complaint on www.tdr.org.nz (which I had assumed was probably utterly toothless). Seems it must actually have some teeth as in less than a day it led to Orcon not only fixing what I had asked for but also offering a refund that I had not even considered asking for.
So that was a pleasant surprise.
Otherwise my day of cleaning before my flat inspections tomorrow has followed tradition by failing to include any cleaning….
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